Sales

Commercial Operations Specialist

Riga
Full Time

At LIBERNETIX, we’re transforming money management by enabling the free movement of money, secure storage, and long-lasting value. We are a small, driven team committed to making a difference in fintech.

We’re excited to expand our Commercial department with a new Commercial Operations Specialist. In this role, you’ll play a key part in optimizing sales processes and driving collaboration across teams.

As a Commercial Operations Specialist, you’ll serve as the backbone of our sales operations—streamlining workflows, ensuring data accuracy, and empowering teams with tools and insights to achieve success.

Key responsibilities:

Sales Support & CRM Management

  • Support the Sales and KAM teams by managing pipelines, tracking leads, and ensuring timely follow-ups.
  • Maintain and optimize CRM tools for accuracy and efficiency.
  • Design custom dashboards and generate reports tailored to stakeholder needs.

Process Optimization & Reporting

  • Analyze sales workflows to identify opportunities for improvement.
  • Develop scalable, documented processes that align with company policies and regulations.
  • Prepare sales performance reports and Net Revenue projections with actionable insights.

Collaboration & Communication

  • Act as the link between Finance, Risk, Sales, Marketing, Product, Integrations, and Operations teams.
  • Support KAMs in onboarding new clients to ensure a seamless transition.
  • Partner with the Risk Management team to ensure compliance with industry standards.

Industry Knowledge & Training

  • Stay informed about trends and regulations in high-risk industries and fintech.
  • Create and maintain documentation for tools and workflows.
  • Deliver training sessions to equip team members with the knowledge they need to succeed.

Requirements

  • Experience in Commercial Operations or a similar role, preferably in high-risk industries, acquiring, or fintech.
  • Proficiency in CRM platforms, G Suite/Microsoft Office, and sales tools.
  • Strong analytical skills with the ability to derive actionable insights from data.
  • Excellent organizational and communication skills for cross-functional collaboration, with attention to detail and the ability to take clear, concise notes for documentation and follow-ups.
  • Familiarity with compliance and risk management in fintech or high-risk industries is a plus.

Perks & Benefits

  • Impactful Work: Be part of one of the most ambitious fintech projects in high-risk e-commerce.
  • Cutting-Edge Tools: Access state-of-the-art technology and platforms.
  • Career Growth: Opportunities to grow within our fast-expanding team.
  • Learning Budget: 50% support for professional development expenses (after probation).
  • Paid Lunches: Recharge with daily meals.
  • Flexible Hours: Enjoy a healthy work-life balance with flexible scheduling.
  • Stunning Office: Work from our lakeside Pardaugava office in Riga, Latvia, with inspiring views—or discuss remote working if you’re based elsewhere.
  • Great Culture: Join a supportive, innovative, and collaborative team. Our primary language is English.

Ready to make an impact?

Become a Commercial Operations Specialist at LIBERNETIX and help us shape the future of high-risk e-commerce finance.

Apply now and join us on our mission to create financial freedom through innovation.

Submit Your Application

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