At LIBERNETIX, we’re transforming money management by enabling the free movement of money, secure storage, and long-lasting value. We are a small, driven team committed to making a difference in fintech.
We’re excited to expand our Commercial department with a new Commercial Operations Specialist. In this role, you’ll play a key part in optimizing sales processes and driving collaboration across teams.
As a Commercial Operations Specialist, you’ll serve as the backbone of our sales operations—streamlining workflows, ensuring data accuracy, and empowering teams with tools and insights to achieve success.
Key responsibilities:
Sales Support & CRM Management
- Support the Sales and KAM teams by managing pipelines, tracking leads, and ensuring timely follow-ups.
- Maintain and optimize CRM tools for accuracy and efficiency.
- Design custom dashboards and generate reports tailored to stakeholder needs.
Process Optimization & Reporting
- Analyze sales workflows to identify opportunities for improvement.
- Develop scalable, documented processes that align with company policies and regulations.
- Prepare sales performance reports and Net Revenue projections with actionable insights.
Collaboration & Communication
- Act as the link between Finance, Risk, Sales, Marketing, Product, Integrations, and Operations teams.
- Support KAMs in onboarding new clients to ensure a seamless transition.
- Partner with the Risk Management team to ensure compliance with industry standards.
Industry Knowledge & Training
- Stay informed about trends and regulations in high-risk industries and fintech.
- Create and maintain documentation for tools and workflows.
- Deliver training sessions to equip team members with the knowledge they need to succeed.
Requirements
- Experience in Commercial Operations or a similar role, preferably in high-risk industries, acquiring, or fintech.
- Proficiency in CRM platforms, G Suite/Microsoft Office, and sales tools.
- Strong analytical skills with the ability to derive actionable insights from data.
- Excellent organizational and communication skills for cross-functional collaboration, with attention to detail and the ability to take clear, concise notes for documentation and follow-ups.
- Familiarity with compliance and risk management in fintech or high-risk industries is a plus.
Perks & Benefits
- Impactful Work: Be part of one of the most ambitious fintech projects in high-risk e-commerce.
- Cutting-Edge Tools: Access state-of-the-art technology and platforms.
- Career Growth: Opportunities to grow within our fast-expanding team.
- Learning Budget: 50% support for professional development expenses (after probation).
- Paid Lunches: Recharge with daily meals.
- Flexible Hours: Enjoy a healthy work-life balance with flexible scheduling.
- Stunning Office: Work from our lakeside Pardaugava office in Riga, Latvia, with inspiring views—or discuss remote working if you’re based elsewhere.
- Great Culture: Join a supportive, innovative, and collaborative team. Our primary language is English.
Ready to make an impact?
Become a Commercial Operations Specialist at LIBERNETIX and help us shape the future of high-risk e-commerce finance.
Apply now and join us on our mission to create financial freedom through innovation.